Definitions
Students with exceptionalities: Students with uncommon ways of learning or behaving whose needs cannot be met through typical instructional approaches. (Filiatrault-Veilleux, 2022)
Disability: Disability is a term used to describe a functional limitation that hinders a person’s full and equal participation in society. (Legislative Services Branch of Canada, 2025)
Accessibility: In an educational setting, accessibility refers to having equal opportunity to gain knowledge, receive services, and participate in learning or community experiences. (University of Virginia, n.d.)
Digital Accessibility: Digital accessibility of education means that technology to be used is designed for all users, regardless of disability. (University of Virginia, n.d.)
Accommodations: Students with exceptionalities may require adjustments to course or class expectations or delivery modes in order to access learning. These adjustments are known as accommodations.
EdTech: EdTech is short for education technology and refers to modern technology used to support or enhance learning.
FIPPA: Freedom of Information and Protection of Privacy Act of British Columbia, Canada
Accessibility
In any course designed for a group of people (as opposed to self-directed schooling), we need to consider the wide variety of needs presented by students. In my experience, as instructors we tend to feel successful if we have met the learning needs of a majority of students. However, this tends to leave out students who are less typical, in particular students with exceptionalities. To ensure we reach exceptional students also, we must consider the accessibility of our course design, instruction, and assessment.
UDL
One way to create accessibility is through the use of Universal Design for Learning (UDL), a framework constructed to address a diversity of student needs based on what is known about the human brain (CAST, n.d.). The main concept behind UDL is that a learner characteristic is a disability only because of its interaction with the learning environment (Rose et al., 2014). For example, a student who is dyslexic has trouble reading, which impacts their ability to learn Science if the information is relayed only through textbook readings; however, if the student has the option of hearing a lecture or watching a video to access the same information, the dyslexia is no longer a barrier. Therefore, by changing the learning environment, we can remove barriers to full participation in education. By offering students multiple options for understanding and engaging with content, accessibility is increased for a wider range of learning needs. By offering multiple options for demonstration of learning, barriers to assessment equity are reduced.

UDL addresses diversity in three main categories: engagement, representation, and action & expression, by increasing access, supporting the learning process, and supporting executive function. (CAST, n.d.)
Engagement | Representation | Action & expression | |
---|---|---|---|
Increase access by designing options for… | Welcoming interests and identities | Perception | Interaction |
Support the learning process by designing options for… | Sustaining effort and persistence | Language & symbols | Expression and communication |
Support executive function by designing options for… | Emotional capacity | Building knowledge | Strategy development |
For example, when I design a course in Math, I build in opportunities for retesting to allow students to continue persisting in their growth towards learning outcomes. This increases access by supporting greater engagement. As well, students who struggle with tests due to anxiety may show their learning by engaging in a one-on-one conversation about the topic, again a way to support their learning process through multiple options for expression and communication and support their executive function of emotional capacity. Students have opportunities to engage with a concept through lecture, group work, use of manipulatives, engaging with technology, or watching videos, increasing access to learning by providing multiple means of representation. Collaborative activity in which students communicate as part of problem solving creates opportunity for multiple means of building knowledge (listening, watching, talking, negotiating), representing and communicating (writing, speaking, using models), and welcoming identities (seeking to reduce barriers of cultural bias by decreasing the amount of teacher-centred education).
Learn more about UDL in this video created by CAST.
Accessibility in an Online Setting
In an online setting, designing for accessible education includes also ensuring digital accessibility. Learning platforms with simple designs which are easy to navigate and use are more inclusive of those who have less experience with technology (Hotchin, 2025). Likewise, straight-forward language and highlighted definitions increase accessibility for those who have language impairments (Edmunds & Edmunds, 2018). Websites which are navigable by screen readers and alt text on images allow those with visual impairments to access content, while transcripts and captions help those with auditory impairments or struggle with understanding the language of the content. Standards and guidelines such as WCAG are useful tools to ensure learning platforms and materials are maximizing their accessibility (Hotchin, 2025).
Ethical Considerations
One way of addressing accessibility for those with learning differences is to offer computer-aided personalized learning. For example, programs such as IXL, a Math program that assesses student levels and difficulties in order to offer targeted tips, explanations, and challenges, are used in many schools to supplement regular classroom activity. While educational technology (EdTech) can enhance learning experiences by making practicable the creation of very flexible and responsive materials and environments, we also must take into account ethical considerations. In Ethics and Information Technology, Regan & Jesse (2018) discuss how EdTech is able to create learning that is personalized to the interests, preferred learning styles, and skill levels of students. Not only is personal information gathered, but students’ digital behaviour, such as the choices they make or the time it takes to click on a button, is tracked and analyzed to offer future experiences selected by the software. Regan & Jesse question whether this type of tracking and sorting is discriminatory and make associations with classrooms segregated based on race, ethnicity, gender, and class.
On a broader scale, use of digital technology raises ethical considerations about information privacy, anonymity, surveillance, autonomy, discrimination, and information ownership (Regan & Jesse, 2018).
- Information privacy – Information about an individual should only be collected with their knowledge and consent, and should be used only for the stated purposes for which it is collected. [Privacy of information collected by public bodies in B.C. is protected by the Freedom of Information and Protection of Privacy Act (FIPPA).]
- Anonymity – An individual should have the right to choose to be anonymous in a digital environment. This anonymity is protected if information about the individual is not allowed to be analyzed with public records in order to identify them.
- Surveillance or tracking – This is the monitoring of student information and online behaviour to make predictions about future behaviour.
- Autonomy – An individual should have the ability to freely make choices. Autonomy is impacted when computer algorithms pre-select options to offer.
- Non-discrimination – While we currently have laws protecting people from being discriminated against based on race, ethnicity, gender, religion, or disability, sorting people in order to personalize learning creates dangers of discrimination based on computer system and machine bias.
- Ownership of information – When digital services collect information about an individual, does that individual or does the digital service company own the information?

When we bring EdTech into the classroom, we bring these ethical considerations also. Since the technology is recommended by a school, district, or teacher, students and parents trust that learners will be protected against any unethical behaviour of companies. These companies’ motivations are not necessarily the well-being of students, but the success of their own product and operation. Are we giving companies a captive audience for their advertisement, research, or brand loyalty development? Where is students’ personal information being stored and who has access to it? For what purpose do they use this information? As well, in our attempts to create more accessible learning through technology, are we creating barriers for those who have less access to computers and Internet?
One way of taking advantage of the benefits of technology in an online course while minimizing interaction with the ethical considerations outlined above could be to have students use programs that do not require accounts. For example, Desmos Classroom activities can be accessed without signing on. The student would then need to take screenshots of their work and email it to the instructor. Another way is to allow students to use pseudonyms to protect their anonymity and share the pseudonym only with the instructor. Being aware of the ways in which student information can be exposed to misuse helps us as instructors to protect learners.
We also must manage the digital behaviour of the learning community. Similar to a classroom, in order to build a community that is supportive, productive, and safe, we need to set standards of behaviour. Treating one another with respect is a foundational expectation. Teachers and students are expected to respect one another’s privacy, ideas, choices, and identity. Just as bullying can be overt, such as when someone threatens, shames, or verbally abuses another, bullying in an online class can also be covert, such as when a student is excluded from a conversation or meeting. Such expectations and the consequences of bullying and harrassment should be made clear at the beginning of a course. Teachers can also model respectful behaviour through the use of inclusive language, employing preferred names and pronouns, and acknowledgement of differing viewpoints. Finally, as Hotchin (2025) reminds us, teachers should urge students to maintain academic integrity, meaning that students should avoid cheating, plagarism, and misrepresenting their work; they should cite sources and credit any use of others’ work.
Accommodations
While careful online course design can reduce the risks that come with EdTech and increase the accessibility of learning materials, content, and fair assessment, universal approaches may not ensure accessibility for students with more exceptional needs. As a teacher, I have encountered students who need personalized support for tests and assignments, those who require scribes to document their work, ones who need reduced abstraction, and ones who need substantially more challenge. In my experience, these students benefit from personalized learning assessments with specialists who can recommend specific accommodations needed.
To learn more about accommodations in a UDL context, view this panel discussion hosted by the University of Windsor.
Accessibility Principles
UDL aims not only to reduce learning barriers, but to eliminate them (CAST, n.d.). However, the materials, instructional strategies, and learning environments informed by UDL literature can only change so much for learners. Learners still face barriers on a systemic level, such as standardized curricula (Rose et al., 2014) and student sorting based on chronological age.
In every year that I have taught, I have encountered one or more students who have been placed into an inappropriate class and cannot be relocated due to school, district, or provincial rules. As much as I can include these students in the learning experience by (to name a few examples) sourcing content for them, helping them to find roles within the classroom community, and/or making connections to areas of interest, the students do not experience an equal opportunity to fully engage in learning. I am not sure what improvements can ensure that all learners are supported effectively. However, I am curious about the effects of multi-year programming and placement based on readiness rather than age; teachers staying with the same students for multiple years (provided there is a reasonably good fit) to increase the benefits of established relationships and teacher understanding of students; increasing student-driven learning while giving executive functioning support and options for structured coursework; flexible scheduling; and decreasing the length of secondary school courses to allow for increased choice and program mobility.
In whatever learning environments become the norm, I think that it is important to continue to make accommodations for students whose needs are outside the targets of the system as it works for most. Recognizing that equality is not the same as equity, I think that these accommodations can sometimes be special programming in which the design is targeted towards meeting common needs of a subset of students with exceptionalities. As far reaching as UDL is in increasing accessibility for students, I believe we should remember to keep our focus on the needs of students and view UDL as just one tool.
References
- CAST. (n.d.). Universal Design for learning|Cast. Universal Design for Learning. https://www.cast.org/what-we-do/universal-design-for-learning/
- CAST. (2010). UDL At A Glance. YouTube. https://youtu.be/HuaTgf6jccQ?si=HoDW70J7ATT4_rHI
- Edmunds, A. L., & Edmunds, G. (2018). Special Education in Canada (3rd ed.). Oxford University Press.
- Filiatrault-Veilleux, P. (2022) Teaching children and youth with special needs (4). [PowerPoint slides]. Retrieved from lecture notes.
- Hotchin, J. (2025, February 2). Module 3: Designing Accessible and Inclusive Online Learning Environments. University of Victoria – EdTech: EDCI 339 – Distributed and Open Learning. https://edtechuvic.ca/edci339/
- Legislative Services Branch of Canada. (2025, February 13). Consolidated federal laws of canada, accessible canada act. Accessible Canada Act. https://laws.justice.gc.ca/eng/acts/A-0.6/FullText.html#h-1153395
- Regan, P. M., & Jesse, J. (2018). Ethical challenges of edtech, Big Data and personalized learning: Twenty-first century student sorting and tracking. Ethics and Information Technology, 21(3), 167–179. https://doi.org/10.1007/s10676-018-9492-2
- Rose, D. H., Meyer, A., & Gordon, D. (2014). Universal design for learning – theory and practice (1st ed.). CAST Professional Publishing.
- University of Virginia. (n.d.). What does “accessibility” mean? What Does “Accessibility” Mean? | Academic Accessibility. https://academicaccessibility.virginia.edu/what-does-accessibility-mean
- UWindsor. (2022). AAD 2022 – UDL and Academic Accommodations. YouTube. https://youtu.be/HuaTgf6jccQ?si=HoDW70J7ATT4_rHI
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